Legal & Policies
Everything you need to know about our terms, privacy, and guidelines.
Terms of Service
Last Updated: 30/06/2025
Service Description
LunaShield provides high-performance, secure hosting for developers and communities.
- FiveM Game Servers.
- Python & JavaScript (Discord Bots).
- High-Performance Webhosting.
- Legitimate defense for communities.
Infrastructure Limits
Our service is optimized for quality over quantity. To maintain high performance, we enforce:
- No massive commercial deployments.
- No resource hoarding or abuse.
- Automated deletion of inactive servers.
Acceptable Usage
Always Allowed:
- Protecting your game servers from attacks.
- Small to medium community projects.
- Transparent and lawful usage.
- Following EULAs (Mojang, Rockstar, etc).
Strictly Prohibited:
- Launching incoming DDoS/DoS attacks.
- Botnets, scanning, or malware hosting.
- CPU/RAM/Network bandwidth abuse.
- Illegal activities and copyright infringement.
No Warranty & Liability
LunaShield is provided "as is". We operate on a best-effort basis but guarantee no specific uptime.
- No responsibility for data loss or crashes.
- Use at your own professional risk.
- No financial compensation for downtime.
Privacy & Logging
To protect the network, we monitor and log traffic data. Your privacy is paramount, but security comes first.
- Logs kept for security audits.
- No data sold to third parties.
- Compliance with local law enforcement.
Privacy Policy (GDPR)
Last Updated: 30/06/2025 • Your Data, Our Protection
Information We Collect
We collect only what is essential for security and functionality:
- Account Details: Email and username at registration.
- Network Data: IP addresses for DDoS mitigation.
- Usage Logs: System interaction records.
How We Use Your Data
Your information is used strictly within the LunaShield ecosystem:
- Traffic analysis for malicious patterns.
- Service updates and critical support notifications.
- Ensuring infrastructure integrity.
Your GDPR Rights
As a user, you hold complete control over your personal information:
- Right to access and correct your data.
- Right to be forgotten (data deletion).
- Right to object to data processing.
- Contact us via Discord to exercise these rights.
Cookie Usage
We use zero tracking/marketing cookies. Our cookies are essential:
- Maintaining your secure login session.
- Protection against CSRF attacks.
- Improving panel performance.
Data Sharing & Third Parties
We do not sell your data. We only share with:
- Infrastructure Providers: To host our servers and infrastructure.
- Discord: For OAuth2 authentication.
- Legal Authorities: Only when strictly required by law.
- Support Staff: To resolve technical issues.
Acceptable Use Policy
Last Updated: 30/06/2025 • Community Safety Standards
Introduction
This policy ensures that our infrastructure remains healthy, secure, and available for all legitimate users in our community.
- Protects all network participants.
- Ensures fair resource distribution.
- Maintains professional infrastructure.
Resource Fair-Use
Our services are high-performance but not infinite. We strictly prohibit any of the following:
- Unnatural CPU spikes for non-legitimate tasks.
- Cryptomining or massive data parsing without authorization.
- Bandwidth saturation for non-standard use.
Prohibited Content & Actions
Strict Cyber-Sanctions:
- Distributed Denial of Service (DDoS) launches.
- Network scanning and brute-force attempts.
- Exploiting system vulnerabilities.
Illegal Material:
- Phishing, malware, or ransomware hosting.
- Material violating copyright/DMCA.
- Harmful or predatory content.
Abuse Reporting
We take all reports seriously and act within 24 hours for verified violations. Use the channels below:
- Discord Ticket: fastest response time.
- Email: abuse@lunashield.cc
- Portal: Support center.
Enforcement Protocol
Violations result in tiered actions based on severity:
- Warnings for minor resource spikes.
- Temporary suspensions for rule-breaking.
- Immediate permanent termination for illegal acts.